Terms of Service
ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS OF SERVICE
This Brendon's Computer Service General Terms of Service ("Service Terms") is provided to you ("Customer") in connection with the service that Customer has purchased (the "Service"). These terms and conditions comprise the entire agreement between Customer and Brendon's Computer Service with respect to the Service.
Unless stated in writing otherwise, all fees and charges are nonrefundable. Brendon's Computer Service may change the fees and charges then in effect, or add new fees or charges, by giving Customer notice in advance.
MODIFICATIONS TO TERMS OF SERVICE AND SERVICE
Brendon's Computer Service may change the terms and conditions of the Service from time to time. Upon any such change, Brendon's Computer Service will notify the Customer by posting the changes to the site from which the Service was purchased. Brendon's Computer Service reserves the right to modify or discontinue the Service with or without notice to Customer. Brendon's Computer Service shall not be liable to Customer or any third party should Brendon's Computer Service exercise its right to modify or discontinue the Service. Customer's use of the Service constitutes an affirmative agreement by Customer to abide and be bound by these Service Terms and its modifications.
CUSTOMER'S RESPONSIBILITY TO BACK-UP DATA
Customer agrees that prior to Brendon's Computer Service servicing any Customer equipment it is Customer's responsibility to (1) back-up the data, software, information or other files stored on Customer's computer disk drives, peripherals, MP3 player, DVD player, camcorder, digital camera and/or on any other electronic storage device; and (2) remove all videotapes, compact disks, floppy disks, laser disks, cassettes, DVDs, film or other media from Customer's product. Customer agrees that whether or not Customer requests back-up services from Brendon's Computer Service and/or its third party service provider, neither Brendon's Computer Service nor its third party service provider shall be liable under any circumstances for any loss, disclosure, alteration or corruption of any data, software, information, files, videotapes, compact disks, floppy disks, laser disks, cassettes, DVDs, film or other media.
LIMITATIONS TO SERVICE
Brendon's Computer Service shall not be liable for any failure or delay in performance due to any cause beyond its control. Brendon's Computer Service and/or its third party service providers reserve the right to refrain from providing the Services ordered and instead refund Customer's payment, wholly or in part, on the basis that the minimum system requirements are not met or the technical needs (including wiring or overcoming physical or technical barriers) or other requirements of the Customer are unusual or extensive and beyond the scope of these Service Terms, as determined by Brendon's Computer Service.
Customer agrees to indemnify, defend, and hold harmless Brendon's Computer Service (and its affiliates and their respective officers, directors, employees and agents) from and against any and all losses, costs, obligations, liabilities, damages, actions, suits, causes of action, claims, demands, liens, encumbrances, security interests, settlements, judgments, and other expenses, (including but not limited to cost of defense, settlement, and reasonable attorneys' fees) of whatever type or nature, including, but not limited to, damage or destruction to property, injury (including death) to any person or persons, which are asserted against, incurred, imposed upon or suffered by Brendon's Computer Service by reason of, or arising from: (a) Customer's breach of this Agreement; (b) Customer's actual or alleged infringement of any patent, copyright, trademark, trade secret or other property or contract right of any other person; (c) Customer's actual or alleged failure to promptly pay sums due Brendon's Computer Service or third parties; (d) Customer's failure to comply with applicable laws, regulations or ordinances; or (e) the acts or omissions of Customer (or its officers, directors, employees or agents).
DISCLAIMER OF WARRANTIES
CUSTOMER EXPRESSLY AGREES THAT USE OF THE SERVICE IS AT CUSTOMER'S SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. BRENDON'S COMPUTER SERVICE EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. BRENDON'S COMPUTER SERVICE MAKES NO WARRANTY THAT THE SERVICE WILL MEET CUSTOMER'S REQUIREMENTS, OR THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; NOR DOES BRENDON'S COMPUTER SERVICE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE OR AS TO THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICE. CUSTOMER UNDERSTANDS AND AGREES THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DONE AT CUSTOMER'S OWN DISCRETION AND RISK AND THAT CUSTOMER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO CUSTOMER'S COMPUTER/SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY CUSTOMER FROM BRENDON'S COMPUTER SERVICE OR THROUGH THE SERVICE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO EACH CUSTOMER. IT IS THE RESPONSIBILITY OF CUSTOMER TO BACK-UP ALL DATA ON COMPUTERS AND OTHER DEVICES; BRENDON'S COMPUTER SERVICE WILL NOT BE HELD LIABLE FOR LOSS OF ANY CUSTOMER DATA.
LIMITATION OF LIABILITY
BRENDON'S COMPUTER SERVICE SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE OR THE INABILITY TO USE THE SERVICE OR FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM ANY GOODS OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH THE SERVICE OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF CUSTOMER'S TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLE, EVEN IF BRENDON'S COMPUTER SERVICE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO EACH CUSTOMER.
It is Customer's responsibility to back-up the software and data that is stored on Customer's computers, hard disk drive(s), and/or on any other storage devices Customer may have, and Brendon's Computer Service shall not be responsible at any time for any loss, alteration, or corruption of any software, data, or files. Brendon's Computer Service shall not be liable in any way for damages arising from any part, equipment, peripheral, software or other product supplied to Customer by Brendon's Computer Service. Notwithstanding any language to the contrary, Brendon's Computer Service's maximum liability to Customer arising from or related to Brendon's Computer Service under this Agreement shall be limited to the sums paid by Customer to Brendon's Computer Service under this Agreement during the three months prior to the time the cause of action arose.
Either Customer or Brendon's Computer Service may immediately terminate the Service upon written notice to the other party. Upon termination of the Service, Customer's right to use the Service immediately ceases. Customer shall have no rights and Brendon's Computer Service will have no obligations regarding the Service thereafter.
Any remote support is on a best-effort basis. Brendon's Computer Service does not guarantee a solution while providing remote support over the internet. It is also not responsible for any data loss or hardware failure during that support.
Brendon's Computer Service is not responsible for customer's computers, or other property left or not picked up at Brendon's Computer Service. If you do not pick up your equipment when we finish providing services, you will be notified by telephone, courier, email or certified mail at the address we have on file for you. If you do not pick up your computer at that time, or arrange for a pick up time that is reasonable, Brendon's Computer Service will dispose of your abandoned equipment 30 days after we sent you the notification. Brendon's Computer Service will not preserve any data which was stored on your abandoned computer. IMPORTANT: Brendon's Computer Service is not responsible for any data that is lost as a result of your abandonment of the computer.
Customer and Brendon's Computer Service agree to submit to the exclusive jurisdiction of the courts in Wilmington, DE. If any provision of the Service Terms is held by a court of competent jurisdiction to be contrary to law, then such provision shall be construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full force and effect. Customer and Brendon's Computer Service agree that any cause of action arising out of or related to this Service must commence within one (1) year after the cause of action arose; otherwise, such cause of action is permanently barred.